‘Did y’all end up buying it?’: Marshalls shopper loses phone case in store. Then she sees store selling it for $8.99
One Marshalls shopper says her daughter lost her phone case in the store, only to catch the off-price department store selling it a few weeks later.
In a TikTok, Georgia-based Yeye (@yesiyeye19) says she was down at Panama City Beach, Florida, with family when they popped into Marshalls for some shopping. Her 10-year-old daughter, who was with her, lent her iPhone case to her 1-year-old niece while they browsed. The niece ended up losing the phone case, and Yeye never recovered it after “searching everywhere.”
She ended up finding out what happened to it a couple of weeks later.
“Yesterday, we get a message from my niece that’s in Panama with her friends,” she says. “Guess what she found?”
Yeye then shows a screenshot of a message from her niece. She sent a photo of her daughter’s flower-patterned phone case, with a Marshalls price tag of $8.99.
“They picked it up, I guess, from where she had dropped it,” she says. “The phone case originally was $9.99.” Yeye shares how it was a Christmas gift to her daughter and attaches a screenshot of the Amazon order.
She says the phone is not new and definitely didn’t look new.
Not an original experience
While Yeye may have found it odd and funny that Marshalls would sell merchandise that wasn’t theirs, viewers say she’s not alone. Several others shared similar experiences they’ve had with the department store.
“lmao they did that to my sons plushie,” one user wrote. “We had only been gone for 20mins and came back it had a tag.” Another viewer said the same thing happened to their baby’s blanket. “They remembered the blanket and sold it for $2.99….. I legit just bought it and paid $25 from Walmart for it.”
A third user said, “I had same experience but my 11 year old had her tiny purse and had her money from her bday! We were the only ones at store and there was 1 employee next to us! She took it off to try a jacket and when she turned it was gone! The worker said, she didn’t see anything.”
@yesiyeye19 #lost #phonecase #marshalls #panamacitybeach ♬ original sound – La Chica Yeye
Are Marshalls, T.J. Maxx known for this?
It seems Yeye’s experience is much more common than a handful of viewers let on. One user commented, “T.J. Maxx is known for this unfortunately, and they’re a sister store. highly recommend calling the store and raising a concern to the manager because that’s notttt okay.”
In an exposé, popular YouTuber Shane Dawson addressed a similar phenomenon about Home Goods, a sister store to Marshalls and part of the TJX Companies. His video titled “HomeGoods Conspiracy Investigation” has earned 2 million views on YouTube since being uploaded in May.
In the hour-and-a-half-long video, Dawson tries to prove that the reason HomeGoods is like the “world’s weirdest yard sale” is because the items are actually things from people’s houses. He attempts to investigate the conspiracy theory that customers take products home, peel off the stickers, slap them onto “random cr*p” and return them to HomeGoods for cash.
A conspiracy is afoot
Dawson sets out a plan to do just that. He and his friends scour his home for anything that could be sold at HomeGoods and gather it before heading to the store to buy items.
However, Dawson’s investigation hits a snag when they catch workers talking about the very scam he and his team are trying to prove. Concerned they would get caught, Dawson wonders whether he should leave his household items instead of swapping the stickers.
He ends up doing both. In the parking lot, the team swaps the stickers onto his items and heads to another HomeGoods store to return the “products.”
The plan works. At that HomeGoods, the employee offered one of his friends store credit if she had chosen to return the items–the same items that were lying around Dawson’s house, but now had Marshalls stickers.
Part two of the investigation
Dawson heads to another HomeGoods to prove his other theory: they sell random things left in the store. At this one, the YouTuber leaves items he brought with him in a cart and exits the store.
He comes back a few days later to see if they were being sold. He finds one of his items, a candle holder with a pig, on the shelf. The candle is gone, but the pig is now with other decorative items. However, it had no sticker.
Dawson puts it in the cart and heads to checkout.
“Things end up here that nobody’s seen before,” the cashier tells him when Dawson attempts to buy it. In the end, a manager prices the candleholder at $7.99 and then “fake discounts” it for $5. Dawson pays for the item, and he’s once again the proud owner of a pig-candleholder.
“She said, the manager just has to make up a price,” Dawson says of the cashier.
His friend adds, “We just made HomeGoods $5.”
The Mary Sue reached out to Yeye via TikTok message and Marshalls via email.
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